Eborai Logo Eborai

AI-powered sales and support for coffee eCommerce.

The digital barista for your online store.

More sales, fewer tickets, better shopping experience.

Qualifies leads, recommends the perfect coffee, upsells and cross-sells, answers subscription questions instantly, recovers abandoned carts, and closes sales with in-chat checkout.

See how it works

Eborai

Coffee Assistant
Help me shop

Welcome! Please share your details so we can assist you better:

To help you find the perfect coffee solution, I just need to ask you a couple of quick questions!

To guide you better: is it for home or office?

It's for the office

Looking to buy a machine or just coffee?

I'm only interested in a coffee machine

Great! To recommend the right model, how many cups do you estimate serving per day?

Between 40 and 60 cups a day

Perfect for a mid-sized setup! Here are some excellent machine options that comfortably handle 40-60 cups daily:

Subscription

Eborai Subscription

$ 435.00
8kg (40 cups/day) ▼
8kg (40 cups/day)
✓ 9kg (45 cups/day)
10kg (50 cups/day)
1
Machine

Eborai Grande L

$ 9,300.00
1
Subscription

Eborai Mini

$ 499.00
1

Would you also like me to recommend some coffee beans to go with your setup?

Yes, I'm looking for an espresso coffee for the office, something intense but not too bitter. Can you recommend something?

Of course! For an intense espresso without that aggressive bitterness, would you prefer something chocolatey and creamy, or with a fruity touch?

Hmm, more chocolatey — creamy sounds good. I'm not really into very acidic coffees to be honest

Perfect, then I'd recommend these three:

Crema Oro

Crema Oro

$ 18.00

500g — High intensity, very creamy, ideal for espresso.

1
Signature Beans

Signature Beans

$ 33.00

1kg — Balanced with full body, great value for money.

1
Stella

Stella

$ 30.00

500g — Medium-high roast, warm notes, no sharp acidity.

1
Perfect, add a Stella to my cart

Done! ✅ Stella has been added to your cart.

I have a few questions: 1) What is your return policy? 2) Are there early cancellation fees or notice periods? 3) What if I finish my coffee early?

Here are the details you need:

  1. Returns: You can return unused machines within 7 days.
  2. Terms: Subscriptions typically have a minimum commitment; fees may apply for early cancellation.
  3. Early Refills: You can easily adjust your delivery date or buy extra coffee directly from your account.
Can you compare the Eborai Mini and the Grande L for me?

Sure thing! Here's a quick comparison:

  • ☕ Eborai Mini ($499): Perfect for personal use or a very small team (up to 40 cups/day). Features a compact footprint and simple one-touch espresso.
  • 🚀 Eborai Grande L ($9,300): Built for medium to high volume (40-60+ cups/day). Includes dual hoppers, automatic milk frothing, and a water line connection.

Would you like me to add either to your cart, or do you need more details?

Yes, add the Grande L to my cart please

Done! ✅ Eborai Grande L has been added to your cart.

Would you like to discover more coffee options, or are you ready to continue to checkout?

Continue to checkout

Perfect. Preparing your order summary... 🔒 Redirecting you to secure checkout now.

Your Cart

Stella

Stella

$ 30.00
1
Eborai Grande L

Eborai Grande L

$ 9,300.00
1

Simplified real use case — fully customizable to your brand

What if...

You could analyze what your customers think and wonder when they browse your store?

You knew exactly what each customer is looking for and could follow up automatically?

Your customers never hesitated and got their answers 24/7?

You accelerated the adoption process in your store?

  • Are you leveraging every visit to recommend the right product?
  • Do you know why they cancel a subscription?
  • What machine features or sensory notes convert the most?
  • Could you scale without hiring more support?

Turn doubts into orders.

  • Lead qualification
  • Guided shopping
  • Personalized recommendations
  • Instant answers
  • Product comparisons
  • In-chat checkout
  • Cart recovery
  • Subscription support
  • Customer insights
  • 24/7 availability

Request a demo

Understand how your customers buy.

Everything you need to manage, analyze, and scale your coffee assistant.

Conversation Management Analytics Dashboard

Discover what drives your sales

The agent detects key data for your business:

  • Most popular brewing methods
  • Most searched and sold tasting notes
  • Main reasons for cancellation
  • FAQs that hinder conversion
Agent Customization Recommendations

Intelligent Training

Adapt the AI's knowledge base to match your brand's unique coffee expertise and operational rules.

  • Upload product catalogs and sensory profiles
  • Define brand tone and conversational personality
  • Set custom rules for subscription handling

A strategic tool that helps you make decisions, not just support.

Let's talk

Solutions that integrate into your ecosystem

Native, seamless connections in minutes.

Shopify

CRM

WhatsApp
Email
Instagram

The power of specialization

Generic Chatbot Eborai icon EBORAI
Same fixed answers for every visitor Learns your catalog, roast profiles & stock in real time
Asks name & email, nothing else Qualifies by brew method, taste & volume needs
Can't suggest the right blend or machine Recommends beans, machines & subscriptions with in-chat checkout
Generic bot, zero coffee knowledge 100% specialized in coffee

Get started

A Real Case Study

How a premium coffee brand transformed their customer acquisition.

Smart filter before human WhatsApp support. Eborai is the first interaction layer to reduce tickets, qualify leads, and provide instant responses.

It can also contact leads instantly when they submit their details or follow up with personalized outreach.

Anonymized Case Study Interface
🔒 Client Identity Protected
-62.3%
Reduction in Support Volume

Based on 4,827 conversations over 90 days. Routine queries were fully automated, freeing up the team.

4.2/10
Lead Capture Rate

42% of all website visitors were successfully captured as qualified leads and engaged directly.

Frequently Asked Questions

Our agent can be trained with your catalog and running on your website in less than 7 days. We handle the entire technical process and initial training.

Yes, we have native integrations with Shopify, CRM, and even the possibility to integrate with WhatsApp and Instagram, along with the most common 3PLs in the eCommerce market.

No. We configure the personality, tone, and restrictions of the agent to speak exactly like your human customer service team.

Absolutely. By recommending products to hesitant customers and recovering abandoned carts with personalized conversations, the agent closes sales autonomously.

On average, our clients see between 60% and 80% of all their interactions and support tickets resolved without human intervention.

Turn your coffee eCommerce into an automated machine.

Up and running in less than 7 days.